Frequently Asked Questions-UK Students

• What is included with Basic Cover?
• What is included with Comprehensive Cover?
• What Optional Extensions are available?
• Where and for how long does cover apply?
• What are the cover limits and exclusions?
• Is cover for my laptop or portable computer included?
• Is cover for my mobile phone included?
• Are my possessions insured away from my accommodation?
• What is Course Fees and Rental Protection Cover?
• Buying online, are my details safe?
• How do I make a claim?
• How do I renew my existing Campus policy?
• How do I make mid-term adjustments?
• I am no longer a student am I still insured?
• I am not a student but live in a shared accommodation am I able to purchase this product?
• How do I cancel a policy

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How do I make mid-term adjustments?

To make mid-term adjustments to your policy you can contact us either by:

Phone: 0844 826 2042*

Or alternatively

Email us:
by filling in the adjustments form and we will contact you.

To view the adjustments form please Click here

Please note that any requested policy change cannot be confirmed as having been effected, until we have issued
you with a written confirmation, after any additional premium has been received by us.
If you require the change to be with emmidiate effect then please phone us.