Campus Block Halls Insurance - Make a Claim
If you need to make a claim, please contact us as soon as possible. Our contact details are listed.
Please note that it is a condition of the policy that you must:
- Inform the police within 24 hours of discovery of a theft claim and obtain a written report, which should include a crime reference number.
- Advise the police as soon as possible if there has been riot damage, vandalism, any malicious act or if any insured property has been lost outside of your room.
- If you find a Credit / Debit Card is missing you should tell issuing organisation within 24 hours.
- Submit all claim forms no later than 31 days after the event.
A full list of terms and conditions in relation to making a claim is available in your policy wording document. Please click here to download your policy wording document.
HOW TO MAKE A CLAIM
If you need to make a claim or have a query about an existing claim, please contact our claims team:
DOWNLOAD A CLAIM FORM
To download a claim form, please click here
EMAIL US
PHONE US
- 0844 826 2048*
WRITE TO US
- Saxon Campus Insurance Claims Service, Direct Group Property Services Ltd, PO Box 800, Halifax, HX1 9ET
IMPORTANT: Please note that all claims forms must be submitted within 31 days after the event in line with your policy agreement.
HELP WITH YOUR CLAIM
- Advise the police as soon as reasonably possible if there has been riot damage, vandalism, and any malicious act or if any insured property has been list outside your room. Please note that all theft claims should be reported within 24 hours.
- Provide all details and evidence (including proof of ownership and value) that we may reasonably require. For property lost or stolen you will need to send proof of ownership such as original invoices, receipts, manuals, photographs or guarantee certificates. Please send originals as soon as you can
- Damaged Items: DON'T throw away items that have been damaged as we may wish to examine them. If we decide that this is necessary we will contact you following receipt of your claim application.
- We may, at our discretion, request that a Loss Adjuster visits you. This is a normal claims procedure so there is no need to worry. We will let you know if this is necessary on receipt of your claim application.
